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Thursday, June 18, 2009
• Bugs • Tips & tricks

Today I downloaded both iTunes 8.2 and iPhone OS 3.0. After installing everything, syncing the iPhone with my 64-bit Vista failed at the end of the process with this message “The iPhone cannot be synced. An unknown error occurred (13019).”

Read More vladsnotes.hrybok.com




Hey,

I downloaded the 3.0 O.S. with the same results(unknown error 13019).  If anyone can answer this problem I would greatly appreciate it!



Picture of plantman
plantman said on: 06/19/09

same problem



Picture of Thomas
Thomas said on: 06/20/09

same problem..
read that if you uncheck ‘sync music’ box then sync your iphone it will sync correctly.. don’t know for sure if it works but im tryin right now!



Picture of Madison
Madison said on: 06/23/09

It is a problem with the Voice Memos.
I recorded a memo on the phone. Synced.
Renamed the memo in iTunes.
Synced. Failed
Deleted the Memo in itunes.
Deleted the Memo on the phone.
Synced. Success.



Picture of Edward C
Edward C said on: 06/24/09

The problem is not limited to voice memos.  The work-around listed of unchecking the “Sync music” box, then syncing, then rechecking the box, and syncing again, does seem to work.



Picture of Zachary
Zachary said on: 06/25/09

I work for tech support and this works, the uncheck and recheck it’s what we get customers to do when they get this error



Picture of bob
bob said on: 06/25/09

Thanks Bob

Works for me

Tommy



Picture of tangerinetommy
tangerinetommy said on: 06/26/09

fyi - I did this, but lost all the playlists I had created on MediaMonkey! 

Fixed the sync problem, BUT DAMNN



Picture of fyi - I did this, but lost all the playlists I had
fyi - I did this, but lost all the playlists I had said on: 06/27/09

I had this problem and the only solution was to delete all voice notes both the iphone and in itunes.  unchecking and rechecking sync music did NOT fix the problem.



Picture of Michael
Michael said on: 06/27/09

the uncheck-check DID NOT work for me so i tryed deleting the VOICE MEMOS and it worked ferfect smile))



Picture of JADEN PENNANT
JADEN PENNANT said on: 06/28/09

THANK YOU THANK YOU THANK YOU!!



Picture of Anne-Sophie
Anne-Sophie said on: 06/28/09

Voice memos.  They are the culprit!



Picture of Rhett Laubach
Rhett Laubach said on: 07/02/09

if u delete any voice memos that u renamed it will fix the problam



Picture of andrew
andrew said on: 07/03/09

Just deleted my voice memos off of Itunes and sync worked fine! .... just kept voice memos on iphone….



Picture of Greg
Greg said on: 07/03/09

well i try un-checking the sync music but i got the same error ... but then i unchecked the sync voice memo and that fixed it for me.



Picture of Quest Music .Net
Quest Music .Net said on: 07/09/09
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I-pong said in Fixing iPhone error 13019 when syncing with iTunes 8.2:

Resolution
Please update to iTunes 9. If updating to iTunes 9 does not resolve the issue, please continue:

The error will most commonly occur while syncing music. This issue can be resolved by following these steps:

1.Select the iPhone or iPod touch in iTunes under Devices.
2.Click the Music tab and under the Sync music option, choose Selected playlists.
3.Deselect the Voice Memos playlist.
4.Click Apply and then click Sync.
If the above steps do not resolve the issue, check the device and the iTunes library for duplicate voice memos. If you find any duplicate voice memos, delete the duplicates and then sync.

If those steps do not resolve the issue, then follow these steps:

1.Select the iPhone or iPod touch in iTunes under Devices.
2.Click the Music tab and deselect the Sync Music option.
3.Click Apply and then click Sync.
4.After the sync is complete, reselect the Sync Music option.
5.Click Apply and then click Sync.
If the Error 13019 occurs while syncing content other than music (applications, podcasts, and so on), then perform the same steps above but uncheck the content that stops syncing with Error 13019.

If the steps above do not resolve the issue, attempt to sync an empty iTunes music library to the device while logged in as a new admin user. Follow these steps to create a new admin user:

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Bes said in Fixing iPhone error 13019 when syncing with iTunes 8.2:

thanks madison!! it worked for me! :D muchly appreciated! xx

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